Vijay Sales: A Comprehensive Guide to India's Leading Electronics Retailer
A complete guide to Vijay Sales: Who owns it, how to use rewards and vouchers, track orders, and decide if it’s better than Croma.
Introduction
Vijay Sales is one of India's premier electronics retail chains, offering a wide range of consumer electronics and appliances. Established in 1967 by visionary entrepreneur Nanu Gupta, the company has grown from a single store in Mumbai to over 150 showrooms across major cities like Delhi, Pune, Ahmedabad, Hyderabad, and more. Today, it remains a family-run business, with Nanu Gupta serving as chairman and his sons—Nilesh, Ashish, and Karan Gupta—managing operations.
Is Vijay Sales Legit and Safe?
Yes, Vijay Sales is a legitimate and trusted retailer in India. With a history spanning over five decades, the company has built a reputation for quality products and customer service. They offer warranties, easy returns, and a responsive support team to assist with online orders. While some customers have reported delays in communication, especially during high-demand periods, the overall consensus is that Vijay Sales is a reliable place to shop for electronics.
Redeeming Vijay Sales Reward Points Online
Vijay Sales offers a loyalty program called "My VS Rewards," where customers earn 0.75% of their purchase value as reward points. These points can be redeemed at ₹1 per point with no minimum threshold. To redeem points online:
Log in to your Vijay Sales account.
Add desired products to your cart.
At checkout, select the option to apply your reward points.
The equivalent amount will be deducted from your total.
You can check your reward points balance by navigating to the "My Loyalty Points" section in your account dashboard.
Redeeming Vijay Sales Gift Vouchers Online
To redeem a Vijay Sales gift voucher online:
Visit the Vijay Sales website and log in to your account.
Add items to your cart and proceed to checkout.
In the payment section, enter your gift voucher code.
The voucher amount will be applied to your total.
Note that e-gift cards are typically valid for 30 days from the date of issue and are one-time redeemable.
Tracking and Managing Your Vijay Sales Orders
To track your Vijay Sales order:
Log in to your Vijay Sales account.
Navigate to "My Orders" to view your order history.
Click on the specific order to see its status and tracking information.
Alternatively, you can use third-party tracking services like AfterShip by entering your tracking number.
If you need to cancel an order, it's recommended to contact Vijay Sales customer support directly, as the website may not always provide a cancellation option. You can reach them via email at onlinesupport@vijaysales.com or call +91 7303434043.
Vijay Sales vs. Croma: Which is Better?
Both Vijay Sales and Croma are prominent electronics retailers in India, each with its strengths:
Product Range: Croma, backed by the Tata Group, often offers a broader range of products, including exclusive brands.
Pricing: Vijay Sales is known for competitive pricing and frequent discounts.
Customer Service: Customer experiences vary; some prefer Croma's in-store service, while others favour Vijay Sales' deals.
Your choice may depend on specific product availability, pricing, and personal preference. For Apple products you may also visit any UNICORN Apple store, mostly available in shopping malls
Conclusion
Vijay Sales has established itself as a trusted name in India's electronics retail sector, offering a wide range of products, competitive pricing, and customer-friendly loyalty programs. Whether you're shopping online or in-store, understanding how to utilize reward points, gift vouchers, and order tracking can enhance your shopping experience.
If you have any personal experiences or tips related to Vijay Sales, feel free to share them in the comments below!


What Products does Vijay Sales offer?
Vijay Sales offers an extensive range of electronics and appliances across multiple categories, serving both everyday needs and premium tech preferences. Here’s a structured breakdown of what you can find: